Digital Transformation

New Digital Era for the Court Service

Following the announcement of a reform programme for HM Courts & Tribunals Service (HMCTS), significant changes are expected to alter the way in which Court business is carried out.

Around 10 months ago, The Lord Chief Justice and Senior President of Tribunals announced that an investment of more than £700m had been agreed with the Treasury to create a reform programme with the aim of modernising and improving the delivery of justice. Since that time, much work has been undertaken to plan and coordinate the programme.

Various strands of differing IT programmes will be brought together under the reform programme, which takes into account Sir Brian Leveson’s recent report regarding the criminal justice system and the report published by the Civil Justice Council in relation to online dispute resolution. Work is proceeding to reform and simplify procedures.

It is anticipated that there will be radical proposals in relation to changes to the way access to justice and delivery of justice is provided – with the streamlining of existing procedures, maintenance and design of electronic files, online provision of services and, perhaps more importantly, the use of paperless processes, all coming to the fore as priority issues.

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