What is Business Process Automation?
Business process automation reinforces your expertise and brings your business process to life through a desktop, tablet, or mobile device. By automating your workflow and moving information from person to person in your business process digitally, you empower your team to manage their work without the need for bulky paper systems.
Our workflow process management is designed to help you, your team, and your business stay compliant with systems and allow everyone in the organisation to do their job effectively, efficiently, and in a compliant manner.
Empower your organisation to achieve continual improvement and innovation with our business process automation services. Design a process that resolves your greatest challenges, standardises processes, and engages your workforce by giving them the information needed to achieve astonishing results.
A smooth workflow demands workflow process management
A workflow is at its core, a process of completing a series of tasks. A workflow can be very simple and include one person, or it could be a sophisticated and dynamic series of processes among many people, groups or departments.
Our business process automation gives you the tools to streamline this process and manage workflow, empowering your team, and eliminating time stealers and costs.
Business process automation is an area of improvement in which businesses benefit from higher efficiency, better time management, and a higher level of organisation. Automation eliminates errors in routing, completion, and delivery. The system creates an environment where processes can be completed in a fraction of the time it would take traditionally.
Contact our team today to find out more about our workflow process management services for your business or organisation.
Workflow 101
Free White Paper
Learn how Process Automation can save you money and keep you compliant.
Everyone in your organisation is part of business process automation
Everyone in your organisation performs work every day. Whether they’re in customer service, accounting, or production, they each execute various activities that deliver value to the organisation.
Activities are better performed by a real, live person. But many others can be handled more efficiently by automating them. Our business process automation service helps you automate the tasks that take away from your team’s time, allowing them to focus on what matters most. This makes all of your processes more efficient and more reliable, while at the same time empowering your team to find innovative ways to improve.
For example, an insurance company could use a business process automation application to ensure that a claim was handled consistently from the initial call to the final settlement. The application would ensure that each person handling the claim used the correct online form and completed their step before allowing the process to proceed to the next person and procedural step. This would prevent compliance failures and help your team pinpoint any areas where persistent issues arise.
Enforce your business process for compliance and budget
You are an expert at your business but you cannot always be there to enforce your business process. Good news. You don’t need to be. By applying our business process automation services, you gain full and real-time visibility which allows you to measure for improvement while the added accountability drives your results.
Process Improvement Success
Learn how to boost your chances for a successful process improvement program.
Business Process Automation Steps
Embrace change
Empower your organisation to achieve continual improvement and innovation with business process automation. Design a process that resolves your greatest challenges, enforce the process, and engage your workforce by giving them the information needed to achieve astonishing results.
Before we talk about how Business Process Automation can help you, we need to understand the root cause of your pain. With your help, we can design your business process dashboard and understand the information required within that used to make critical business decisions on a daily basis.
Whether it’s a number in your accounting software, a business policy in a text document, or information provided direct from your customers, you must ensure all information (structured and unstructured) is being captured and shared in your business process so that you can keep your business moving forward.
When we are done with the design, you will be fully equipped to understand and implement changes to your workflow to build a great business process and empowered to think about Business Process Automation.
Maximise the value of your most expensive resource: your people.
By enforcing your business process and task assignment through an intuitive browser-based application and arming individuals with the information to make decisions, your staff can perform their responsibilities more efficiently and effectively.
Automatic notifications ensure that no work slips through the cracks and management can view real-time metrics to better understand productivity.
Change is the new business requirement. This presents a major risk for any organisation. Compliance, profitability, scalability, or the ability to compete could all be impacted by change.
Business process automation allows you to see what is working and what is not as market conditions fluctuate and to make iterative changes on the fly that allow you to embrace change and turn it into a competitive advantage.
Let’s talk about your process
Are you in pain but not yet ready to commit, or don’t fully understand what business process automation can do for you? Optimising your business process is critical for improving efficiency to save your company time and money. Talk to a Dajon expert today about improving your business process to save you time and money.
In your free assessment, one of our process management experts will take a look at the state of your current business processes, and offer tips and suggestions for improvement. We will talk about how you can:
- Find the cause of inefficiencies in your business;
- See which processes are the most important for you to focus on for improvement;
- Track how your resources are being utilised;
- Leverage your existing software and business systems in new ways
Frequently Asked Questions
- What is the best way to store old documents?
The best way to store old documents depends on factors such as the volume of documents, their level of importance, and regulatory requirements. For digital documents, consider cloud storage solutions or dedicated servers with ample storage capacity and robust security measures. Cloud storage offers scalability, accessibility, and data redundancy, making it an ideal option for long-term preservation of old documents.
For physical documents, choose archival-quality storage solutions such as acid-free boxes, folders, and sleeves to protect against degradation and deterioration. Store old documents in a climate-controlled environment with controlled humidity and temperature to prevent Mold, mildew, and insect infestation. Implement a cataloguing system to track the location and condition of archived documents for easy retrieval when needed.
- What are process automation services?
Process automation services encompass a range of technologies and methodologies designed to automate repetitive tasks, streamline workflows, and enhance efficiency within an organisation. These services leverage cutting-edge technologies such as robotic process automation (RPA), artificial intelligence (AI), and machine learning to automate mundane, rule-based processes, freeing up human resources for more strategic and value-added activities.
- What is the difference between RPA and BPA?
Robotic process automation (RPA) focuses on automating repetitive, rules-based tasks performed by humans, mimicking human actions within digital systems. RPA bots can perform tasks such as data entry, form processing, and report generation with speed and accuracy, leading to significant time and cost savings.
Business process automation (BPA), on the other hand, involves automating entire business processes from end to end, including both manual and automated tasks. BPA aims to optimise workflows, improve collaboration, and enhance overall business performance by integrating disparate systems and automating complex processes across departments and functions.
- What are examples of process automation?
Examples of process automation abound across various industries and functions. In finance and accounting, for instance, invoice processing, expense management, and payroll processing can be automated using RPA bots, reducing errors, and accelerating cycle times. In customer service, chatbots powered by AI can automate responses to frequently asked questions, providing round-the-clock support to customers.
- How do you manage process flow?
Managing process flow involves mapping out the sequence of tasks, decisions, and interactions that comprise a business process, from initiation to completion. This typically involves documenting process flows using visual tools such as flowcharts or process mapping software, identifying bottlenecks, and optimising workflows to improve efficiency and effectiveness.
- What is the meaning of process flow management?
Process flow management refers to the systematic management and optimisation of business processes to achieve desired outcomes. This includes designing, implementing, and monitoring process flows, identifying opportunities for improvement, and implementing changes to streamline workflows and enhance performance. Process flow management is essential for driving operational excellence and achieving strategic objectives.
- What is the difference between workflow and process flow?
While often used interchangeably, workflow and process flow refer to distinct aspects of business operations. Workflow refers to the sequence of tasks, activities, and approvals that comprise a specific process or operation. It focuses on the execution and coordination of tasks within a defined process, ensuring that work progresses smoothly from one stage to the next.
Process flow, on the other hand, encompasses the broader sequence of activities and interactions that make up an entire business process, spanning multiple workflows and departments. Process flow illustrates the end-to-end journey of a process, from initiation to completion, providing a holistic view of how work flows through an organisation.
- How do companies automate processes?
Companies automate processes by leveraging a combination of technologies, tools, and methodologies tailored to their specific needs and objectives. This may involve implementing RPA software to automate repetitive tasks, integrating disparate systems and applications to enable seamless data exchange, and deploying AI and machine learning algorithms to optimise decision-making and enhance process efficiency.
Furthermore, companies may engage process automation consultants or specialists to assess current processes, identify automation opportunities, and design customised solutions aligned with business goals. By embracing process automation, companies can streamline operations, drive innovation, and gain a competitive edge in today’s dynamic business environment.