Just last month telecommunications business TalkTalk was fined £100,000 for failing to put in place security processes which would protect its customers from theft. Even though no data breach occurred, The Information Commissioner’s Office (ICO) has fined TalkTalk Telecom Group PLC after it failed to look after its customers’ data and risked it falling into […]
The digitising of data brings about a number of advantages that may not be immediately apparent. However, those companies who do make the ultimate decision to switch to document management software, thus breaking their reliance on paper, will soon find that the pros by far outweigh the cons. Generally speaking, organisations will opt for digital […]
If you think paperless strategies only offer benefits to your organisation, your business may be failing to recognise that going paperless also offers an unlimited number of benefits to your customers.
Although the concept of a completely paperless office, predicted in the 1980s when computers first exploded into the workplace, may have been a little far off the mark, electronic document storage is undoubtedly helping all kinds of sectors to be more productive.
Twenty years ago, customer retention strategies in the insurance business included doing fairly simple things like sending holiday cards or tucking a customer survey into an invoice. Fast forward five years and you were ahead of the game if you used email to make these same connections (bonus if you could personalize these engagements in […]
Although many people automatically connect paper-free processes with the internet – the concept of a paperless society actually started life over half a century ago – before the emergence of the World Wide Web and the plethora of gadgets that we now use to access it. Back then, futurists predicted that technology would eventually see […]
Book-keeping and financial management can be a complex task for companies of any size, but businesses with a small number of employees may find it particularly difficult. A study by Hiscox found that many are still having trouble accessing finance – despite the introduction of lending schemes – while fewer small business owners are optimistic […]
For many years, there has been a common preconception that, while paperless processes would be hugely advantageous to the legal services sector, there are a number of obstacles that stand in the way of this workflow being adopted.
We often speak to companies in the construction industry, who find that, by going paper-free, they can actively promote themselves as sustainable organisations, rather than thirst hungry resource-heavy companies. This simple action can often make the difference between winning contracts or not in an increasingly eco-aware society – and the same rule applies across virtually […]