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Categories Process AutomationWhat processes are suitable for process automation?The idea of clicking a button and taking the grind out of daily business actions is an appealing one. But it is possible? The simple answer is yes. Harvard Business Review state that robotic process automation can be used to automate high-volume, low-complexity, and routine tasks. These tasks are typically done by regular members of […]
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Categories Process AutomationFive ways Online Forms have been used to Automate the Hotel Industry
Those who work in either the travel or hotel industry often wonder how to provide guests with exceptional levels of customer service. Although the Henn-na Hotel in Japan recently introduced a robot to greet guests, some hotels have introduced online forms and workflows to eliminate repetitive manual tasks and give staff more time to focus […]
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Categories Digital TransformationHere’s How A Paperless Transformation Can Prevent Invoice Fraud In Your Accounts Payable Department
Invoice fraud – while it may not seem obvious – is becoming increasingly prevalent across many UK businesses. Experian states that SMEs in the UK alone are losing a shocking £9bn through invoice fraud, making it a top concern for businesses to put a stop to. You may be thinking how can I prevent fraud […]
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Categories Electronic Document ManagementWhat are the hidden perks of Document Management software?
The digitising of data brings about a number of advantages that may not be immediately apparent. However, those companies who do make the ultimate decision to switch to document management software, thus breaking their reliance on paper, will soon find that the pros by far outweigh the cons. Generally speaking, organisations will opt for digital […]
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Categories Digital TransformationHere’s what will happen if you are not GDPR compliant – plus, how to ensure you comply
Currently, UK businesses operate under the Data Protection Act of 1998. While 1998 may not seem too long ago for many of us, in internet terms it might as well be the Dark Ages. The World Wide Web of 1998 shares little in common with that of today, and it’s high time that the rules […]
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Categories Electronic Document ManagementTop Ways a Paperless Transformation Can Give Your Customers Complete Satisfaction
If you think paperless strategies only offer benefits to your organisation, your business may be failing to recognise that going paperless also offers an unlimited number of benefits to your customers.
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Categories Data CaptureIntegrations that work for your businessThey say old habits die hard, and that is twice as true in the corporate world. Trying to convince a business to change their processes and the way they work, and introducing them to a new system is a hard sell – the first reaction to abrupt change is resistance and annoyance.
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Categories Digital TransformationHere’s what will happen if you are not GDPR compliant – plus, how to ensure you complyCurrently, UK businesses operate under the Data Protection Act of 1998. While 1998 may not seem too long ago for many of us, in internet terms it might as well be the Dark Ages. The World Wide Web of 1998 shares little in common with that of today, and it’s high time that the rules […]
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Categories Digital TransformationHow Do We Delight the Customer and Transform Our Business?
Why do we have business processes at all? It’s to deliver value to our customers and to do so in an efficient and consistent manner. We are trying to marry a great customer experience with an effective way of running the business, building in our knowledge and experience of delivering into a replicable and consistent […]
