How does a digital mailbox work?

A digital mailbox functions as a centralised platform for receiving, managing, and accessing digital mail. When physical mail is received, it is digitised through scanning and OCR technology, converting paper documents into searchable, electronic files. These digital documents are then stored securely in the digital mailbox, where they can be accessed, viewed, and processed by authorised users.

Digital mailboxes often feature advanced functionalities such as automatic document classification, routing, and workflow automation, enabling seamless integration with existing business processes. Users can receive notifications of new mail, collaborate on documents, and track mail delivery status in real-time, enhancing visibility and control over mail management processes.