Have you ever wondered what your competitors are doing? Let me tell you: they’ve just implemented Robotic Process Automation (RPA) and are seeing long-term benefits for both their staff and their clients.
Those who work in HR need to ensure that documents are completed accurately and in a timely manner. Although businesses try their hardest to complete HR forms quickly, forms can often contain incomplete information or information that is purely outdated and no longer relevant. Read on to discover our five ways where automation has been […]
The idea of clicking a button and taking the grind out of daily business actions is an appealing one. But it is possible? The simple answer is yes. Harvard Business Review state that robotic process automation can be used to automate high-volume, low-complexity, and routine tasks. These tasks are typically done by regular members of […]
Those who work in either the travel or hotel industry often wonder how to provide guests with exceptional levels of customer service. Although the Henn-na Hotel in Japan recently introduced a robot to greet guests, some hotels have introduced online forms and workflows to eliminate repetitive manual tasks and give staff more time to focus […]
They say old habits die hard, and that is twice as true in the corporate world. Trying to convince a business to change their processes and the way they work, and introducing them to a new system is a hard sell – the first reaction to abrupt change is resistance and annoyance.
When people hear the concept, “Accounts Payable Automation” they take it either one of two ways: they understand its depth and complexity completely, or the phrase vaguely references “that expensive thing the big companies just started doing” or “that option for businesses without a proven accounts payable process already nailed down”. True, the latter group […]
No one likes to be rummaging around for spare change, but we’ve all been there. Another 30p for an extra caramel shot in your latte? Unfortunately for CFOs, there’s no sofa or desk drawer big enough to squeeze out that kind of extra spend if tasked with finding it. While sending off direct reports with […]
It’s hard to imagine how businesses ever got anything done before digital technology. Papers were signed when the mail was delivered. Customers got answers when a business called them back. And many a pen ran dry while employees and office workers tediously filled out form after form by hand. The availability of electronic forms is […]