Digital Transformation

Insurer Lloyd’s of London takes steps towards going paperless

Apps and Wi-Fi will allow staff at Lloyd’s of London to use less paper.

Lloyd’s of London is rolling out new technology that will allow it to begin going paperless at its premises in the capital.

From this month, staff there will have access to free Wi-Fi on the premises and a new app for their smartphones and tablets, the Royal Gazette reports.

This will enable brokers and underwriters to access information wherever they are in the building and cut back on the need to print out documents to carry around with them.

It could be a big improvement for employees, as chief executive Richard Ward recently told the Independent people used to carry claims forms around in huge suitcases, such was the need for legal paperwork.

The app will allow access to the central market repository containing more than 25 million documents. However, the ability to mine information quickly means relevant documents will be stitched together so they pop up as soon as each member of staff needs them.

This could be vital when on the phone to clients, who will not want to wait while people search through reams of online files.

It is thought the app will be rolled out across all of Lloyd’s premises over the coming months, but it has already been described as a "game-changer".

Lloyd’s is a specialist insurance market where members join together as syndicates to insure risk.

Much of Lloyd’s business works by subscription, where more than one syndicate takes a share of the same risk.

It comes after the Lancashire Telegraph reported that more local authorities are also looking at ways in which they could save money while still providing the same service, perhaps including going at least partially paperless.

Hyndburn Council is already allocating funding to allow staff to buy tablets and smartphones so they do not need to print out as many documents.

Dajon Data Management will be able to assist any organisation that is keen to look into going paperless and utilising off-site data storage.