Dajon stores paper records for London organisations in a secure facility on the edge of the capital – close enough that a box you need urgently can be back on your desk within two hours. Every box is barcoded, tracked online and moved only in our own vans.
- Next-day delivery for requests made before 3pm, or within two hours in an emergency.
- No permanent withdrawal fees and no minimum invoice charge.
- ISO 27001, ISO 9001 and ISO 14001 certified, with a dedicated account manager rather than a call centre.
Get a Storage Quote
Contact Dajon today for a free no-obligation consultation!
Storage that’s close enough to be useful
Offsite storage only works if you can get records back when you need them. A facility several hours up the motorway turns every urgent request into a next-day request at best. Our records centre is in Orpington, in the London Borough of Bromley; and our London office is on Borough High Street, SE1.
| How you need it | When it arrives | Typical use |
|---|---|---|
| Emergency delivery | Within two hours of your request | Litigation, audits, urgent client queries |
| Standard delivery | Next day, for requests before 3pm | Routine file requests |
| Scan on demand | Sent electronically, no physical delivery | One document needed by someone working remotely |
| Permanent return | Collected and returned in our own vans, with no withdrawal fee | Ending a retention period in-house, changing approach |
Storage options for every kind of record
Boxed and open-box storage
Files are stored together in barcode-referenced boxes. With open-box storage, individual folders can be retrieved without recalling the whole box.
Open file storage
For records you still need regularly, such as live matters or active projects, each file is referenced and stored individually.
Fire-safe storage
Business-critical originals, such as deeds, contracts and signed agreements, can be held in fire-safe storage for an extra layer of protection.
Drawings and plans
Large-format drawings are stored in triangular tubes, which preserve them far better than round tubes.
Fewer boxes to pay for
Our file-saver technology compresses hole-punched documents and can cut the number of boxes you need to store by up to 50%.
Backup tapes and media
We also store backup tapes and digital media under the same security.
How your records are protected
- Site security: Electronically controlled access, CCTV monitored around the clock and secure perimeter fencing.
- Fire and intrusion: Fire and intruder alarms linked directly to the emergency services.
- Chain of custody: Every box is barcoded at collection and tracked through our online system, so you can see where any record is at any time.
- Our own transport: Collections and deliveries use Dajon’s own vans and staff, never a third-party courier.
- Certified processes: Our information security is certified to ISO 27001, alongside ISO 9001 for quality and ISO 14001 for environmental management.
Clear pricing, with no exit penalty
Many storage contracts are cheap to enter and expensive to leave, because the provider charges a fee for every box you permanently withdraw. Dajon doesn’t charge permanent withdrawal fees, and there is no minimum invoice, so small archives aren’t penalised.
Combine that with file-saver compression and you pay to store fewer boxes, with no penalty if you later scan or destroy them.
Switching from another provider
If your archive is with another provider, we’ll plan the move with you and barcode every box as it arrives, so your inventory is complete from day one.
“From day one, we have found Dajon extremely helpful, courteous and understanding of our requirements… the service we have received since we changed our provider has been nothing short of faultless.” – Kriss Ingram, Senior Operations Specialist, CivicArts
Paying to store boxes you rarely open?
See what your archive is really costing you with our storage cost calculator.
From storage to digital, when you’re ready
Storage doesn’t have to be permanent. We can scan individual files as you request them, digitise the whole archive in our London scanning facility, or securely destroy records once their retention period ends.
- Scan on demand: Pay to digitise only the files you actually use.
- Document scanning in London: Convert the whole archive and stop paying for boxes.
- Confidential destruction: Shredding to BS EN 15713 by a registered waste carrier, with a certificate of destruction for your audit trail.
“For many years now Dajon have been storing our files in archive boxes, saving us valuable storage space and keeping our records secure.” – J. Sidhu, Director, Corporate Risk Associates
Who we store records for in London
Law firms keeping closed matter files for their full retention period. Insurers and financial services firms holding policy, claims and client records under regulatory obligations. Property managers with leases, title documents and compliance certificates. HR teams with personnel files for former employees. Each has different retrieval patterns, and we set up your inventory and indexing around how you’ll actually request files.
Areas we cover
We collect from and deliver to every London borough and the City of London – from the Square Mile and Canary Wharf to outer boroughs such as Croydon, Barnet and Hillingdon – and across the South East.
| Area | Boroughs and business districts |
|---|---|
| Central London | City of London (the Square Mile), Westminster, Camden, Islington, Southwark, Lambeth, Kensington and Chelsea – including Holborn, King’s Cross, Mayfair, Paddington and the South Bank |
| East London | Tower Hamlets (including Canary Wharf), Hackney (including Shoreditch), Newham, Barking and Dagenham, Havering, Redbridge, Waltham Forest |
| North London | Barnet, Enfield, Haringey |
| South London | Bromley, Croydon, Sutton, Merton, Kingston upon Thames, Lewisham, Greenwich, Bexley, Wandsworth |
| West London | Hammersmith and Fulham, Ealing, Hounslow, Hillingdon, Harrow, Brent, Richmond upon Thames |
Frequently Asked Questions
How quickly can I get a file back?
Requests made before 3pm are delivered the next day. In an emergency, we can deliver within two hours. If you only need to see the document, we can scan it and send it to you electronically instead.
Where are my documents stored?
In our secure records centre in Orpington, in the London Borough of Bromley. It has electronically controlled access, CCTV monitored around the clock, perimeter fencing, and fire and intruder alarms linked to the emergency services.
Do you charge to take boxes out of storage permanently?
No. Unlike most providers, we don’t charge permanent withdrawal fees, and there is no minimum invoice charge.
How do I know what you’re holding for us?
Every box and file is barcoded and listed in our online system, so you can check your inventory, track items and place requests at any time.
Can you collect boxes from our office?
Yes. We collect from anywhere in London using our own vans and staff, and log every box before it leaves your building.
What happens when records reach the end of their retention period?
With your approval, we destroy them confidentially to BS EN 15713 and issue a certificate of destruction for your records.
Talk to Our London Records Team
Tell us roughly how many boxes you have and how often you need to access them. We’ll recommend the right storage type and send you a quote.