Syncing People, Processes and Information

1) How to Select a Process Automation & Document Management Solution: Proven ROI

When selecting a solution for your organisation, look for one that offers a proven and quick return-on-investment. Mature solutions are known to deliver an ROI in as little as 6 to 9 months. This can be realised in a number of ways including a fast implementation, smooth integration with other business applications and more -these will be dis­cussed later in this paper.

When evaluating solutions, consider both the direct savings-such as reduced resources and hardware costs– and the “soft dollar” benefits. By increasing productivity from 50% to 500%, organisations can enjoy significant savings by redirecting valuable resources to other critical areas of the business.

2) Knowledgeable Professional Services Team

When your organisation is evaluating solutions, make sure to choose a provider that will become your partner in success; you don’t just want a technology, you want a partner that will work with you side-by-side to ensure that deployment strategies and product integrations are prop­erly planned and supported.

A knowledgeable team with process improvement experi­ence can make all the difference in a smooth implemen­tation.

The best providers will offer complete assessments of your business in order to minimise business disruption and ensure that your employees can get up and running quickly. An experienced partner will create a detailed plan that will move your solution implementation through a clear pro­cess. Proper planning will help you achieve a fast ROI.

3) Make Sure to Get a Thorough Assessment of Your Business

A knowledgeable partner will help you get the most out of your solution right from the start. Make sure your pro­vider completes a thorough assessment of your business including:

  • Organisational goals and key performance indicators
  • Current business needs
  • Cost benefit analysis
  • Current document capture, management workflow and Processes
  • Current infrastructure assessment to make sure you have no surprises

“Improved information access and knowledge sharing are see as the strongest benefits of scanning and capture. When combined with the more immediate financial benefits of increased productivity and reduced office costs, this pro­duces a win-win situation.”

AIIM 2010, Aiim.org

4) Quick and Easy Implementation Process

In addition to an experienced team, look for a technol­ogy that can get you up and running quickly. Some solu­tions can be implemented in just 30 days—and you can effectively work with the product from the start. This ena­bles your organisation to make effective and measurable change and can help you realise a complete ROI within 6 to 9 months