How Do We Delight the Customer and Transform Our Business?
Why do we have business processes at all? It’s to deliver value to our customers and to do so in an efficient and consistent manner. We are trying to marry a great customer experience with an effective way of running the business, building in our knowledge and experience of delivering into a replicable and consistent […]
Why Going Digital Matters – How to Plan for Success
The idea of the paperless office has been around for quite some time – since the first computers for business use became available in fact. Over the last 50 years, this idea has gone from mere futurism to ecological idealism to a reality for some, and is soon to become all but inevitable for most. […]
AIIM Survey highlights
Where are businesses with their Transition to paperless office? The pace of change in business is fast. Staying on top of what’s happening is both increasingly challenging yet important. Here’s our quick guide to all you need to know about the state of paperless office from a recent AIIM survey. Paper in the office 17% […]