Month: June 2015

Data breaches are a worrying prospect for any company. Should one occur, customers’ personal information could potentially be shared to the world, resulting in a large fine and even prosecution. However, many firms may not have considered the fact that it could put other businesses off working with them too.

We’ve talked a lot about process improvement on our blog, and it can sometimes be tricky to work these strategies into a particular industry. In today’s article, we’ll focus on applying some basic process improvement theories to banks and financial institutions. It’s crucial to understand the common problems that are facing the banking industry in […]

It’s hard to imagine how businesses ever got anything done before digital technology. Papers were signed when the mail was delivered. Customers got answers when a business called them back. And many a pen ran dry while employees and office workers tediously filled out form after form by hand. The availability of electronic forms is […]

Of all the benefits that digital technology can offer, an uncluttered lifestyle is topping the list. Instead of amassing record collections or stacks of CDs, we download hundred-song playlists to a pocket-sized digital device. Roomfuls of patient records, student data – entire libraries in fact, can now be accessed quickly and securely, in just a […]

Everyone involved in the purchase of a home knows that seeing a mortgage loan through to the finish line feels more like a marathon than a sprint. The sheer number of individuals and institutions that participate in the process makes it very complicated and time-consuming. But with today’s technology, it doesn’t have to be that […]