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Dajon has a 30 year history in the service sector and has brought management expertise and ethical practice into our Storage and Archive Business.
Our client base has grown on recommendation and reputation to provide an unrivalled personal service to organisations in the private and public sectors. |
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"Having used several different suppliers we have found Dajon to be the most efficient and reliable provider. Their commitment to continually providing high levels of service have been a real asset to our company. Minor disasters have been averted due to Dajon's very quick response in returning back-up tapes to the office in an emergency. I can not praise Dajon Data Management Ltd enough and would highly recommend using Dajon Data Management as your media storage and rotation supplier."
Yours faithfully
Victoria Huggins, Facilities Manager |
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| Your interest in our company will not be misplaced when you appreciate the differences in our approach to your archiving needs and bottom line costs. Our transparent contract comes without financial baggage, which supports the need to provide an ongoing efficient and smooth service. |
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"To whom it may concern, From day one, we have found Dajon extremely helpful, courteous and understanding of our requirements. Their account managers are very efficient and, from my point of view, it's enormously gratifying to know that our critical data is in such safe and knowledgeable hands. On the whole, the service we have received since we changed our provider has been nothing short of faultless."
Regards
John Hanley, Senior Operations Specialist |
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Over the past 24 months Dajon has successfully expanded into online backup, Hosted Document Management, Business Continuity and Disaster Recovery Planning; Dajon is now becoming one the most respected and valued Business Continuity solutions providers in the UK and America.
During the next 12 months Dajon will be continuing to expand its Business Continuity Services into mainland Europe, The Americas and Asia. |
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No hidden contractual lock-ins (No Permanent Withdrawal Charge)
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Dajon offers you the client contractual control by not charging a Permanent Withdrawal Fee. If the customer is not 100% comfortable with the service, we feel they should be free to move.
Therefore, contractually, Dajon does not lock-in clients by having the minimum invoice charge within the clause of the contract. Dajon's invoice charges only reflect the work undertaken and not the lock-in costs of an annual minimum invoice charge.
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Dajon Data Management have chosen not to include Permanent Withdrawal Charges because Dajon has no doubt that clients will continue to use Dajon because they want to, not because they are financially locked in. |
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 Dajon's Unique client account handling |
Every Client has a name, not just a number. Operational staff know clients by their individual name creating an efficient personalized working relationship.
Dajon's personnel have a duty to be able to answer any questions regarding any issue, this means that the client has more individual attention and can have questions answered with one phone call. |
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| Operational Based Account management |
All Dajon operational personnel are accountable for the daily running of individual accounts.
Dajon have operational based account management teams, as an alternative to sales-based account management, this enables you direct access to personnel who are dealing with your account on a daily basis. In-turn resolving issues efficiently and effectively. |
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| Tailored Service procedures for Individual clients |
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Following an initial consultation, we will discuss a tailored solution to fit your requirements whether you are a small or multi national organisation.
Dajon has developed a tailored service that is based around their clients' requirements. |
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| Smooth supplier transition |
One of the problems of moving supplier is the disruption to service it may cause. Due to Dajon's specialist supplier transition procedures this is no longer an issue.
Furthermore if you want to move supplier because of poor service or spiralling costs but find yourself trapped because of inflated minimum invoice charges, don't despair, call Dajon on 020 77 32 32 23. |
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| Security and Compliance |
All of our procedures comply with British standards 4783/5750 and ISO 9002.
All Dajon storage facilities have CCTV monitored 24 hours a day. Perimeter and internal alarms are all linked to the emergency services.
Dajon's Media and Deeds storage facilities protect against all forms of damage, such as: Fire, Flood, theft and sabotage by untrained personnel.
To comply with insurance and auditing requirements it is essential that a formal outsourced backup storage and rotation systems are in place. Furthermore it meets the expectations of your clients. |
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| Online data access |
Dajon has the ability to offer clients direct access to their database so they can remotely order ad-hoc deliveries, access tape descriptions and track their media tape movements.
Many software companies tout 'web-access,' yet what they are providing is simply a copy of their data, updated periodically throughout the day, in more technical terms, data replication. With Dajon Online we provide true web access, not a replicated database. When you want web access don't accept imitation ask Dajon about true web access. |
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